Privacy policy

Privacy Policy
Effective Date: [01-Mar-2025]

1. Introduction
Welcome to EROS SCENTS. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.erosscents.com. By accessing or using our services, you agree to the terms outlined in this policy.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment details.

  • Non-Personal Information: Browser type, device information, IP address, cookies, and usage data.

  • Purchase Information: Order history, preferences, and interactions with our products.

3. How We Use Your Information
We use your information to:

  • Process and fulfill orders

  • Improve our website and services

  • Personalize your shopping experience

  • Communicate with you regarding orders, promotions, and updates

  • Prevent fraud and ensure security

4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with:

  • Service Providers: Payment processors, shipping carriers, and marketing partners

  • Legal Authorities: When required by law or to protect our rights

  • Business Transfers: In case of a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can modify your browser settings to decline cookies, but some features of our website may not function properly.

6. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights
You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Request details on how your data is used

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies and encourage you to review them before providing any personal data.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be revised accordingly.

10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:

  • Email: salmannedian1984@gmail.com